COVID-19 Updates

Following public health guidelines, we are currently taking the following measures to protect test takers:

• We carefully clean all workstations and equipment with disinfecting wipes after each test. This includes cleaning the desk surface, pens, keyboard, mouse, and all parts of the headset, including the microphone.
• Test takers are separated by privacy shields for the duration of the test.
• Additional sanitary measures for wiping down the test lab and equipment

We encourage everyone to take the following precautions to reduce the risk and spread of infection:

• Wash your hands regularly with soap and water for at least 20 seconds.
• Cough or sneeze into a tissue or your elbow, not your hand. Dispose of used tissues immediately.
• Avoid touching your face with unwashed hands.
• Avoid close personal contact, including handshakes.
• Clean and disinfect anything you touch frequently, like phones and door handles.

For more information, please see the recommendations from the Government of Canada.

If your test sitting has been cancelled, you will receive an email cancellation notice. Please check your spam and junk folders in advance of your test sitting to ensure you did not miss any notifications. 

If you plan to travel for your test, please be aware of local travel restrictions. Some governments have closed their borders or are requiring visitors to self-isolate for 14 days after arrival. If you are not following local travel restrictions, we reserve the right to refuse entry.